Submitting Licensing Data

The Terms & Conditions specifies the number of days you have to complete the upload of your license data.

Upload procedure

  1. From  a computer with access to the network share, browse to the current year  folder used for usage reporting. (e.g. \\usageserver\share$\2017\).
  2. Zip the folders for the months you need to provide usage reporting on. 
  3. Name the file partner-customer-year-month.zip (e.g.acme-acmecustomer-2017-July.zip).
    1. Please note, if you use multiple shares for licensing and reporting they should be include in a single zip.
  4. In a browser, visit http://usage.cloudhouse.com where you will be presented with an online form to submit the zip file to Cloudhouse's data center.
  5. Fill  in all the details and then drag the zip file to the 'Drop files here  box' or click '+Add Files' and browse to the location of the zip file,  select it and click open.
  6. Once you have completed the form, click the 'Send' button.
  7. You will be presented with a message stating 'Files Sent, Thank You'.

What happens next?

  1. You will receive a confirmation email when your files have been accessed by Cloudhouse's licensing team.
  2. The team will process the files against your contracted license terms and conditions.
  3. You will be contacted by licensing@cloudhouse.com if there are any differences to your contract to
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