Cloudhouse Application Compatibility Package/Compatibility Container Exit Codes

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Applies to: Cloudhouse Application Compatibility Packages/Containers

04/08/2020 Cliff Hobbs   ID: 266774

Symptoms

If a Cloudhouse Application Compatibility Package (ACP), also known as a Cloudhouse Compatibility Container™ fails to deploy or an application fails to launch, one of the following exit codes is returned to the console and written to the relevant log file.

Code Description
-1 "ERROR Cloudhouse.Container.Deployment.Program - Exiting with code: -1"
-2 "Package metadata file <path>\chmetadata.json is not found in package directory."
-3 "The specified configuration file does not exist. '<path>\Programs.xml'"
-4 "The specified shortcuts configuration file does not exist. '<path>\Shortcuts.xml'"
-5 "The specified environment variables configuration file does not exist. '<path>\EnvironmentVariables.xml'"
-6 "App registry file <path>\AppRegistry.xml not found"
-7 "FileAssocation keys file <path>\FileAssociations.xml not found."
-8 "Can not parse package metadata from file <path>\chmetadata.json '<path>\chmetadata.json'"
-9 "The programs file contains invalid XML. '<path>\Programs.xml' ---> System.Xml.XmlException:"
-10 "The shortcuts file contains invalid XML. '<path>\Shortcuts.xml' ---> System.Xml.XmlException:"
-11 "The environment variables file contains invalid XML. '<path>\EnvironmentVariables.xml' ---> System.Xml.XmlException:"
-12 "App registry file <path>\AppRegistry.xml contains invalid xml '<path>\AppRegistry.xml' ---> System.Xml.XmlException:"
-13 "The specified file associations file is invalid '<path>\FileAssociations.xml' ---> System.Xml.XmlException:"
-14 Run Program Exception - Programs.xml
-15 Exception: Missing run.exe.config, deploy.exe.config or usage.exe.config file
-16 "EULA file <path>\eula.html is not found in package directory"
-17 Exception: EULA not accepted by during deployment, use /AcceptEULA
-18 Invalid Usage Token: file is corrupt, or invalid. Replace the token in the container with a valid token.
-19 Missing Reporting Token: The token cannot be found in the container. Check the token is in the Container's root
-20 Invalid Configuration File – ComDeployment.xml
-21 Invalid Configuration File – ComRegistryKeys.xml
-22 Invalid configuration of services - Services.xml
-23 Invalid DeploymentScript.xml
-24 Invalid Container
-25 "Container has no container token files."

Resolution

Click on the link for the relevant exit code to access an article with more information on the error, it's cause and how to resolve it.

Generally, the following steps resolve the majority errors:

  1. Copy the ACP from the source directory again, or try to restore the ACP from backup.
  2. If the ACP still fails to deploy or launch, then re-create the ACP which recreates any missing configuration files.
  3. Invalid XML configuration files (error codes -8 through to -13), typically occur when XML tags are malformed. This usually happens as a result of incorrect editing of the ACPs configuration files.

Please contact Cloudhouse Support if trying the above does not resolve the problem.

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