Error "Telemetry client failed to send data to: https://telemetry.cloudhouse.com/telemetry, with message: The remote name could not be resolved."
Applies to: Cloudhouse Compatibility Containers
29/05/2020 Cliff Hobbs ID: 399120
To fix this issue:
- Navigate to the Container folder.
- Open chmetadata.json in a text editor such as Notepad++.
- Remove the following two lines which enable and configure telemetry:
"IsTelemetryEnabled": true, "TelemetryApiUrl": "https://telemetry.cloudhouse.com/telemetry",
- Save the file.
Why when I deploy a Container do I see the following error in the DeploymentWorkflowLog.txt log:
INFO Cloudhouse.Telemetry.Client.TelemetryClient - Telemetry client failed to send data to: https://telemetry.cloudhouse.com/telemetry, with message: The remote name could not be resolved: 'telemetry.cloudhouse.com'. Stack: at System.Net.WebClient.UploadDataInternal(Uri address, String method, Byte data, WebRequest& request) at System.Net.WebClient.UploadString(Uri address, String method, String data) at Cloudhouse.Telemetry.Client.TelemetryClient.Send(TelemetryEntry telemetryEntry)
This is a known issue. Cloudhouse has decided to deprecate telemetry and turned off our telemetry server (https://telemetry.cloudhouse.com/telemetry). As this server name can no longer be resolved, any Containers where telemetry is enabled will generate this error.